Terms of service
TERMS OF SERVICE DEOXYLOCKS LLC
Last Updated: May 22,, 2026
1. OVERVIEW
This website is operated by Deoxylocks LLC. Throughout the site, the terms “Deoxylocks,” “Company,” “we,” “us,” and “our” refer to Deoxylocks LLC. These Terms of Service (“Terms”) govern your access to and use of our website, any related mobile experience, content, functionality, products, subscriptions, promotions, communications, and services made available through the site (collectively, the “Services”).
By accessing or using any part of the Services, including browsing the site or purchasing a product, you agree to be bound by these Terms and by any policies referenced in these Terms, including our Privacy Policy, Shipping Policy, and Refund Policy, each of which is incorporated herein by reference. If you do not agree to these Terms, do not access the site or purchase any product.
We may update these Terms from time to time by posting a revised version on the site. Your continued use of the Services after any update constitutes your acceptance of the revised Terms.
2. ELIGIBILITY AND ACCEPTABLE USE
You represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site under your supervision.
You may not use the Services or our products for any unlawful or unauthorized purpose, nor may you violate any law, regulation, or third-party right in connection with your use of the Services.
You agree not to:
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use the site for fraudulent or misleading purposes
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interfere with the security or operation of the site
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introduce malware, bots, scraping tools, or harmful code
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attempt to access non-public portions of the Services
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copy, reproduce, distribute, or exploit site content except as expressly permitted
We reserve the right to suspend or terminate access to the Services, refuse service, restrict orders, or cancel transactions at any time in our sole discretion.
3. COSMETIC PRODUCT DISCLOSURES
Our products are marketed as cosmetics. They are intended for cosmetic use only.
No statement on this website, in product packaging, in email or text communications, or in any other Company content is intended to diagnose, treat, cure, or prevent any disease, or to serve as medical advice. No physician-patient, provider-patient, or other healthcare relationship is created through your use of the Services or our products.
Some ingredients used in our products, including 2-Deoxy-D-Ribose, may be discussed in scientific or emerging research contexts. Scientific understanding evolves over time, and research findings may be preliminary, incomplete, mixed, or later revised. You acknowledge that the Company does not represent that any ingredient has an established therapeutic effect for your individual use.
Individual responses to cosmetic products vary. We do not guarantee any specific result, timeframe, performance outcome, or cosmetic benefit.
The U.S. Food and Drug Administration does not approve cosmetics before they go to market, and the Company does not represent that any cosmetic product is “FDA approved.” (U.S. Food and Drug Administration)
4. PATCH TESTING; ALLERGIES; USE AT YOUR OWN RISK
You are responsible for reviewing product ingredients and determining whether a product is appropriate for your personal use.
Before full use, you should perform a reasonable patch test and discontinue use if irritation or another adverse cosmetic reaction occurs. Do not use products on broken skin or in a manner inconsistent with instructions or common cosmetic use.
By purchasing or using our products, you acknowledge that cosmetic products may cause irritation, redness, dryness, allergic reaction, sensitivity, or other adverse effects in some users, even when used as directed. To the fullest extent permitted by law, you assume the risks associated with your purchase and use of the products.
5. MEDICAL DISCLAIMER
Content provided through the Services is for general informational and cosmetic marketing purposes only. It is not medical advice and is not a substitute for advice, diagnosis, or treatment from a qualified healthcare professional.
You should consult an appropriate healthcare professional before using any product if you are pregnant, breastfeeding, under treatment for a dermatologic or other medical condition, have known allergies or sensitivities, or have questions about whether a product is appropriate for you.
6. ORDERS; BILLING; PAYMENT
We reserve the right to refuse, limit, or cancel any order for any reason, including suspected fraud, pricing error, inventory limitations, or suspected resale activity.
You agree to provide current, complete, and accurate billing, payment, shipping, and account information for all purchases.
Prices are subject to change without notice. We may correct pricing, typographical, or descriptive errors at any time, including after an order has been submitted, and may cancel or refuse any affected order. If we cancel an order after payment has been processed, we will refund the amount charged as required by law.
Title and risk of loss for products pass to you upon delivery to the shipping carrier or, where required by applicable law, upon delivery to you.
7. SUBSCRIPTIONS AND AUTO-RENEWAL
If we offer subscriptions or recurring purchases, by enrolling you authorize us to charge your payment method on a recurring basis at the intervals disclosed at signup unless and until you cancel.
You may cancel future recurring charges in accordance with the cancellation process disclosed at the time of enrollment. Cancellation will stop future renewals but will not retroactively refund charges already processed except as required by applicable law or our stated refund policy.
8. SHIPPING; DELIVERY; RETURNS
Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, address errors, or other events outside our reasonable control.
Returns, refunds, exchanges, shipping, and delivery issues are governed by our Refund Policy and Shipping Policy, which are incorporated into these Terms by reference.
9. PROMOTIONS; DISCOUNTS; STORE CREDIT
We may offer promotions, discount codes, referral programs, bundles, store credits, or other incentives. Such offers are subject to change, suspension, or cancellation at any time and may be subject to additional posted terms.
Unless expressly stated otherwise, promotions:
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have no cash value
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may not be combined
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may be limited to one use per customer or household
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may be revoked in cases of misuse, abuse, fraud, or error
10. USER CONTENT; REVIEWS; TESTIMONIALS
If you submit, post, tag us in, send, or otherwise provide reviews, testimonials, photographs, videos, comments, ideas, suggestions, or other content (“User Content”), you grant Deoxylocks a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, transferable license to use, reproduce, modify, adapt, publish, display, distribute, create derivative works from, and otherwise exploit such User Content in any media for lawful business purposes, including advertising, promotion, product development, and social media.
You represent and warrant that:
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you own or control the rights to the User Content
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the User Content is accurate to the best of your knowledge
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the User Content does not violate any law or third-party right
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the User Content is not false, misleading, defamatory, obscene, or infringing
We may, but are not obligated to, monitor, remove, edit, or refuse User Content in our sole discretion.
Reviews and testimonials reflect individual experiences. They do not guarantee that other users will achieve the same or similar results.
11. INFLUENCERS; AFFILIATES; DISCLOSURES
We may engage influencers, affiliates, creators, ambassadors, or other endorsers. Any such person is expected to disclose any material connection to Deoxylocks in compliance with applicable law and guidance.
We do not permit deceptive, fake, purchased, suppressed, or materially misleading reviews, endorsements, or testimonials. (Federal Trade Commission)
12. INTELLECTUAL PROPERTY
All content on the Services, including text, graphics, images, videos, logos, trademarks, trade dress, product names, layout, design, and software, is owned by or licensed to Deoxylocks and is protected by applicable intellectual property laws.
Except for the limited right to use the Services for personal, non-commercial purposes, no right, title, or interest in any content is transferred to you. You may not reproduce, distribute, modify, display, sell, or exploit any portion of the Services without our prior written consent.
13. THIRD-PARTY TOOLS; LINKS; SHOP PLATFORM
The Services may contain links to third-party websites, tools, plugins, payment processors, social platforms, analytics providers, or ecommerce infrastructure. We do not control and are not responsible for third-party content, systems, policies, or practices.
Your use of third-party services is at your own risk and subject to the applicable third party’s terms and policies.
14. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES, SITE CONTENT, AND ALL PRODUCTS ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
WITHOUT LIMITING THE FOREGOING, DEOXYLOCKS DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT:
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THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
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DEFECTS WILL BE CORRECTED
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THE SITE OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
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THE PRODUCTS WILL MEET YOUR EXPECTATIONS OR PRODUCE ANY PARTICULAR RESULT
SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
15. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, DEOXYLOCKS LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AGENTS, LICENSORS, SUPPLIERS, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, SAVINGS, BUSINESS OPPORTUNITY, GOODWILL, DATA, OR USE, ARISING OUT OF OR RELATED TO THE SERVICES OR PRODUCTS, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF DEOXYLOCKS FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR ANY PRODUCT SHALL NOT EXCEED THE GREATER OF:
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THE AMOUNT YOU ACTUALLY PAID TO DEOXYLOCKS FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM, OR
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ONE HUNDRED U.S. DOLLARS ($100)
THE FOREGOING LIMITATIONS APPLY TO CLAIMS RELATING TO, WITHOUT LIMITATION, SITE ACCESS, SITE ERRORS, PRODUCT USE, PRODUCT MISUSE, ADVERSE REACTION, ALLERGIC RESPONSE, DELAY, NON-DELIVERY, OR RELIANCE ON CONTENT PROVIDED THROUGH THE SERVICES.
NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
16. RELEASE
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU RELEASE AND DISCHARGE DEOXYLOCKS AND ITS RELATED PARTIES FROM CLAIMS, DEMANDS, AND DAMAGES ARISING OUT OF OR RELATING TO DISPUTES BETWEEN YOU AND ANY THIRD PARTY IN CONNECTION WITH THE SERVICES, INCLUDING PAYMENT PROCESSORS, SHIPPING CARRIERS, SOCIAL PLATFORMS, AND OTHER USERS.
17. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Deoxylocks and its members, managers, officers, employees, contractors, affiliates, agents, licensors, suppliers, successors, and assigns from and against any claims, actions, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
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your breach of these Terms
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your misuse of the Services or products
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your violation of any law or third-party right
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your User Content
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your fraud, negligence, or willful misconduct
18. ARBITRATION; CLASS ACTION WAIVER; JURY WAIVER
Please read this section carefully.
To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any product purchased from Deoxylocks shall be resolved by final and binding arbitration on an individual basis, except that either party may bring an individual claim in small claims court if it qualifies.
Arbitration shall be administered by the American Arbitration Association under its applicable consumer arbitration rules in effect at the time the claim is filed.
You and Deoxylocks agree that:
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arbitration will proceed only on an individual basis
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no class action, mass arbitration, consolidated action, collective action, or representative proceeding is permitted
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no arbitrator may consolidate claims of multiple persons absent the written consent of all parties
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each party waives any right to a jury trial to the fullest extent permitted by law
Any arbitration hearing shall take place in Monroe County, New York, unless applicable law requires another location or remote participation.
If a court determines that the class action waiver in this section is unenforceable as to a particular claim or request for relief, then that claim or request for relief shall be severed and litigated in court, and the remaining portions of this arbitration section shall remain in effect to the fullest extent permitted by law.
You may opt out of this arbitration provision by sending written notice to info@deoxylocks.com and by mail to the address listed in the Contact section within thirty (30) days after your first purchase from us. Your opt-out notice must include your full name, order number if applicable, mailing address, email address, and a clear statement that you wish to opt out of arbitration.
19. GOVERNING LAW; VENUE
These Terms and any dispute not subject to arbitration shall be governed by the laws of the State of New York, without regard to conflict-of-laws principles.
Subject to the arbitration section above, any action permitted to proceed in court shall be brought exclusively in the state or federal courts located in or serving Monroe County, New York, and you consent to personal jurisdiction and venue in those courts.
20. FORCE MAJEURE
We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, weather events, fire, flood, labor disputes, internet or platform outages, supply interruptions, epidemics, carrier delays, governmental actions, or cyber incidents.
21. PRIVACY
Your submission of personal information through the Services is governed by our Privacy Policy.
22. SMS, EMAIL, AND ELECTRONIC COMMUNICATIONS
If you sign up for email, SMS, or other electronic communications, you consent to receive communications from us electronically, including transactional, operational, promotional, and marketing messages, subject to applicable law and any choices you make through the unsubscribe or opt-out process.
Consent to receive promotional messages is not a condition of purchase.
23. SEVERABILITY; NO WAIVER
If any provision of these Terms is held unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
No waiver by Deoxylocks of any breach or default shall be deemed a waiver of any preceding or subsequent breach or default.
24. ENTIRE AGREEMENT
These Terms, together with any policies incorporated by reference, constitute the entire agreement between you and Deoxylocks regarding the Services and supersede all prior or contemporaneous understandings regarding the same subject matter.
25. CONTACT INFORMATION
Questions about these Terms should be sent to:
Email: info@deoxylocks.com
Mail: Deoxylocks LLC
3400 Monroe Ave #176 Rochester, NY 14618
DEOXYLOCKS AMBASSADOR PROGRAM TERMS
1. OVERVIEW
This Ambassador Program is operated by Deoxylocks LLC. Throughout these Ambassador Program Terms, the terms “Deoxylocks,” “Company,” “we,” “us,” and “our” refer to Deoxylocks LLC. These Ambassador Program Terms (“Ambassador Terms”) govern your participation in the Deoxylocks Ambassador Program, including any customer review submission, complimentary gift offer, ambassador application, affiliate link, discount code, commission opportunity, paid collaboration, gifted product arrangement, social media content, testimonial, promotion, communication, or related activity made available by or through Deoxylocks.
By submitting a review, claiming a complimentary gift, applying to become an ambassador, accepting any ambassador benefit, using a Deoxylocks affiliate link or discount code, creating content in connection with Deoxylocks, or otherwise participating in the Ambassador Program, you agree to be bound by these Ambassador Terms and by any policies referenced in these Ambassador Terms, including our Privacy Policy, Shipping Policy, Refund Policy, and Terms of Service, each of which is incorporated herein by reference.
If you do not agree to these Ambassador Terms, do not submit an ambassador application, claim a complimentary gift, accept ambassador benefits, or participate in the Ambassador Program.
We may update these Ambassador Terms from time to time by posting a revised version on the site or otherwise making them available. Your continued participation in the Ambassador Program after any update constitutes your acceptance of the revised Ambassador Terms.
2. ELIGIBILITY AND ACCEPTABLE USE
You represent that you are at least the age of majority in your state or jurisdiction of residence.
You may not participate in the Ambassador Program for any unlawful, fraudulent, deceptive, or unauthorized purpose, nor may you violate any law, regulation, platform rule, or third-party right in connection with your participation.
You agree not to:
• use the Ambassador Program for fraudulent or misleading purposes
• submit false, incomplete, or misleading information
• create fake reviews, fake testimonials, fake engagement, or fake accounts
• misrepresent your relationship with Deoxylocks
• make unauthorized medical, therapeutic, or guaranteed-result claims
• spam links, codes, comments, messages, emails, or posts
• purchase followers, likes, comments, reviews, or engagement
• interfere with the security or operation of our website, forms, tracking systems, or affiliate systems
• copy, reproduce, distribute, or exploit Deoxylocks content except as expressly permitted
We reserve the right to approve, deny, suspend, terminate, or restrict participation in the Ambassador Program at any time in our sole discretion.
3. PROGRAM STRUCTURE
The Ambassador Program may include one or more participation opportunities, including:
• customer review submissions
• complimentary gift offers
• ambassador applications
• gifted product opportunities
• discount codes
• affiliate links
• commissions
• paid collaborations
• social media content
• testimonials
• brand features or reposts
• other promotional opportunities
Participation in one part of the Ambassador Program does not guarantee participation in any other part of the Ambassador Program.
Submitting an application does not guarantee acceptance. Receiving a complimentary gift does not guarantee approval as an ambassador. Approval as an ambassador does not guarantee commissions, paid collaborations, free products, reposts, increased exposure, sales, or any specific business result.
4. CUSTOMER REVIEWS; COMPLIMENTARY GIFT OFFER
We may offer eligible customers a complimentary gift, such as a derma roller, in exchange for submitting proof of an honest review or completing a review-related form.
Your gift is not based on whether your review is positive or negative. We want real feedback from real customers. You are not required to provide a favorable review to receive a complimentary gift, remain eligible for consideration, or participate in the Ambassador Program.
Complimentary gifts are subject to availability and may be changed, substituted, delayed, suspended, or discontinued at any time.
Unless expressly stated otherwise, complimentary gifts:
• have no cash value
• may not be exchanged for cash
• may be limited to one per customer or household
• may be limited to customers located in the United States
• may be revoked in cases of misuse, abuse, fraud, error, or violation of these Ambassador Terms
Shipping times for complimentary gifts are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, address errors, inventory limitations, or other events outside our reasonable control.
5. HONEST REVIEWS; TESTIMONIALS
All reviews, testimonials, statements, content, and endorsements must reflect your honest opinions, genuine experiences, and actual beliefs.
You agree not to submit, post, tag us in, send, or otherwise provide any review, testimonial, photograph, video, comment, claim, or other content that is false, misleading, deceptive, exaggerated, defamatory, obscene, infringing, unlawful, or inconsistent with your actual experience.
Reviews and testimonials reflect individual experiences. They do not guarantee that other users will achieve the same or similar results.
We may, but are not obligated to, monitor, remove, edit, reject, or refuse any review, testimonial, content, or submission in our sole discretion.
6. AMBASSADOR APPLICATIONS
We may allow customers, creators, influencers, affiliates, or other individuals to apply to become Deoxylocks ambassadors.
We may review applications based on factors including brand fit, communication style, content quality, platform activity, audience alignment, authenticity, prior experience with Deoxylocks, compliance history, and other business considerations.
We are not obligated to accept any applicant. We may accept, reject, suspend, or remove any applicant or ambassador at any time in our sole discretion.
7. AMBASSADOR BENEFITS
Approved ambassadors may receive benefits such as:
• complimentary products
• gifted products
• discount codes
• affiliate links
• commission opportunities
• early access to products
• brand reposts or features
• paid collaboration opportunities
• store credit
• other promotional opportunities
Benefits may vary by ambassador and may be changed, suspended, revoked, or discontinued at any time.
No ambassador is guaranteed any specific benefit, payment, commission, gift, repost, exposure, sales, collaboration, or continued participation unless expressly agreed to in writing by Deoxylocks.
8. INFLUENCERS; AFFILIATES; DISCLOSURES
We may engage influencers, affiliates, creators, ambassadors, or other endorsers. Any such person is expected to disclose any material connection to Deoxylocks in compliance with applicable law and guidance.
A material connection includes, without limitation:
• free products
• complimentary gifts
• gifted products
• discount codes
• affiliate links
• commissions
• paid collaborations
• store credit
• family, business, employment, or financial relationships
• any other benefit received from Deoxylocks
You must clearly and conspicuously disclose any material connection to Deoxylocks in all public content where such connection exists.
Acceptable disclosure examples include:
• “Ad”
• “Paid partnership with Deoxylocks”
• “Gifted by Deoxylocks”
• “Deoxylocks ambassador”
• “I received this product for free from Deoxylocks.”
• “I earn a commission from purchases through my link or code.”
Disclosures must be easy to see, easy to understand, and placed near the endorsement, claim, link, code, or recommendation. Disclosures should not be hidden in a profile bio, buried among hashtags, placed only at the end of a long caption, or hidden behind a “more” button when avoidable.
Platform disclosure tools may be used, but they do not replace your responsibility to make a clear disclosure when required.
We do not permit deceptive, fake, purchased, suppressed, or materially misleading reviews, endorsements, testimonials, or ambassador content.
9. PRODUCT CLAIMS; COSMETIC PRODUCT DISCLOSURES
Our products are marketed as cosmetics. They are intended for cosmetic use only.
No ambassador, affiliate, influencer, creator, or other participant may state or imply that any Deoxylocks product diagnoses, treats, cures, or prevents any disease, or that any Deoxylocks product is a substitute for medical advice, diagnosis, or treatment.
Unless we provide approved language in writing, you may not claim or imply that Deoxylocks:
• treats hair loss, alopecia, hormonal disorders, scalp disease, or any medical condition
• cures or prevents any disease
• guarantees hair growth or regrowth
• produces the same results for all users
• works within a guaranteed timeframe
• is FDA approved
• replaces medical treatment
• has an established therapeutic effect for every user
Individual responses to cosmetic products vary. You may describe your honest personal experience, but you may not present your experience as guaranteed, typical, universal, or medically established.
Suggested acceptable language includes:
• “My hair looks fuller.”
• “My scalp feels healthier.”
• “I’ve enjoyed adding this to my routine.”
• “This has been part of my hair-care journey.”
• “Results may vary.”
10. USER CONTENT; REVIEWS; TESTIMONIALS
If you submit, post, tag us in, send, or otherwise provide reviews, testimonials, photographs, videos, comments, social media content, ideas, suggestions, or other content (“User Content”), you grant Deoxylocks a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, transferable license to use, reproduce, modify, adapt, publish, display, distribute, create derivative works from, and otherwise exploit such User Content in any media for lawful business purposes, including advertising, promotion, product development, ecommerce, email marketing, paid advertisements, organic social media, and other marketing uses.
You represent and warrant that:
• you own or control the rights to the User Content
• the User Content is accurate to the best of your knowledge
• the User Content reflects your honest opinions and actual experience
• the User Content does not violate any law or third-party right
• the User Content is not false, misleading, defamatory, obscene, infringing, or unlawful
• you have obtained any required permission from any person appearing in the User Content
We may, but are not obligated to, monitor, remove, edit, refuse, repost, feature, advertise, or otherwise use User Content in our sole discretion.
11. CONTENT GUIDELINES
You agree that all content created, submitted, posted, or shared in connection with Deoxylocks will be honest, respectful, tasteful, and consistent with these Ambassador Terms.
You agree not to create, submit, post, tag us in, send, or otherwise provide content that:
• makes false, misleading, deceptive, or exaggerated claims
• guarantees hair growth, regrowth, or specific results
• claims Deoxylocks diagnoses, treats, cures, or prevents any disease
• uses before-and-after content deceptively
• misrepresents your experience
• violates any law, regulation, or platform rule
• infringes any copyright, trademark, privacy right, publicity right, or other third-party right
• contains offensive, hateful, discriminatory, harassing, sexually explicit, obscene, or unlawful material
• damages or may damage the reputation, goodwill, or brand image of Deoxylocks
We may request that content be edited, corrected, disclosed more clearly, or removed. Failure to comply may result in removal from the Ambassador Program and forfeiture of unpaid commissions, benefits, or opportunities to the fullest extent permitted by law.
12. AFFILIATE LINKS; DISCOUNT CODES; COMMISSIONS
If we provide you with an affiliate link, referral link, tracking link, or discount code, you may use it only in accordance with these Ambassador Terms and any additional instructions provided by Deoxylocks.
Commission rates, payment timing, payout thresholds, eligibility rules, tracking methods, cookie windows, attribution rules, and approved promotional methods may be established, changed, suspended, or discontinued by Deoxylocks at any time.
Commissions may be denied, reversed, withheld, or forfeited for:
• returned orders
• canceled orders
• fraudulent purchases
• self-referrals, unless expressly permitted in writing
• misuse of links or codes
• coupon abuse
• misleading promotions
• failure to disclose a material connection
• paid ad bidding on Deoxylocks trademarks without written permission
• violation of these Ambassador Terms
• suspected fraud, abuse, or error
Ambassadors are responsible for any taxes associated with commissions, payments, gifts, products, store credit, or other benefits received.
13. PROHIBITED PROMOTIONAL ACTIVITY
You may not:
• send spam or unsolicited commercial messages
• post links or codes in a deceptive or excessive manner
• use misleading pricing, scarcity, discount, or urgency claims
• create websites, accounts, ads, or content that falsely appear to be operated by Deoxylocks
• bid on Deoxylocks trademarks, brand terms, misspellings, or domain names in paid search without written permission
• use Deoxylocks trademarks in domain names, social handles, paid advertisements, or misleading pages without written permission
• represent yourself as an employee, owner, medical provider, official spokesperson, or authorized agent of Deoxylocks
• make promises, warranties, or guarantees on behalf of Deoxylocks
• promote Deoxylocks on websites or platforms containing unlawful, hateful, explicit, deceptive, or infringing content
• engage in any activity that may harm the reputation, goodwill, or business interests of Deoxylocks
14. INTELLECTUAL PROPERTY
All content, materials, product names, logos, trademarks, trade dress, graphics, photographs, videos, website content, advertising materials, layouts, designs, and other intellectual property made available by Deoxylocks are owned by or licensed to Deoxylocks and are protected by applicable intellectual property laws.
Except for the limited right to promote Deoxylocks in accordance with these Ambassador Terms, no right, title, or interest in any Deoxylocks content or intellectual property is transferred to you.
You may not reproduce, distribute, modify, display, sell, register, or exploit any Deoxylocks intellectual property without our prior written consent.
We may revoke permission to use Deoxylocks intellectual property at any time.
15. THIRD-PARTY PLATFORMS; TOOLS; LINKS
The Ambassador Program may involve third-party websites, tools, plugins, affiliate platforms, payment processors, social media platforms, analytics providers, ecommerce infrastructure, or other third-party services.
We do not control and are not responsible for third-party content, systems, policies, tracking errors, payment delays, account restrictions, algorithm changes, outages, or platform practices.
Your use of third-party services is at your own risk and subject to the applicable third party’s terms and policies.
16. INDEPENDENT CONTRACTOR RELATIONSHIP
Participation in the Ambassador Program does not create an employment, partnership, franchise, joint venture, agency, fiduciary, or representative relationship between you and Deoxylocks.
You are an independent participant and are not authorized to bind Deoxylocks, make promises on behalf of Deoxylocks, incur obligations on behalf of Deoxylocks, or represent yourself as an employee, agent, owner, medical provider, or official representative of Deoxylocks.
17. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, THE AMBASSADOR PROGRAM, COMPLIMENTARY GIFTS, AFFILIATE LINKS, DISCOUNT CODES, COMMISSION OPPORTUNITIES, COLLABORATION OPPORTUNITIES, SITE CONTENT, AND ALL PRODUCTS ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
WITHOUT LIMITING THE FOREGOING, DEOXYLOCKS DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT:
• THE AMBASSADOR PROGRAM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
• ANY APPLICATION WILL BE APPROVED
• ANY CONTENT WILL BE USED, REPOSTED, OR FEATURED
• ANY COMMISSION WILL BE EARNED
• ANY LINK, CODE, OR TRACKING SYSTEM WILL BE ERROR-FREE
• ANY GIFT WILL BE AVAILABLE OR DELIVERED BY A SPECIFIC DATE
• ANY PRODUCT WILL MEET YOUR EXPECTATIONS OR PRODUCE ANY PARTICULAR RESULT
SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
18. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, DEOXYLOCKS LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AGENTS, LICENSORS, SUPPLIERS, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, SAVINGS, BUSINESS OPPORTUNITY, GOODWILL, DATA, FOLLOWERS, ENGAGEMENT, PLATFORM ACCESS, COMMISSIONS, OR USE, ARISING OUT OF OR RELATED TO THE AMBASSADOR PROGRAM, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF DEOXYLOCKS FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE AMBASSADOR PROGRAM SHALL NOT EXCEED THE GREATER OF:
• THE AMOUNT ACTUALLY PAID BY DEOXYLOCKS TO YOU IN CONNECTION WITH THE AMBASSADOR PROGRAM DURING THE THREE (3) MONTHS PRECEDING THE CLAIM, OR
• ONE HUNDRED U.S. DOLLARS ($100)
THE FOREGOING LIMITATIONS APPLY TO CLAIMS RELATING TO, WITHOUT LIMITATION, APPLICATION DENIAL, PROGRAM REMOVAL, LOST COMMISSIONS, TRACKING ERRORS, PLATFORM RESTRICTIONS, CONTENT USE, CONTENT REMOVAL, GIFT DELAYS, NON-DELIVERY, PRODUCT USE, PRODUCT MISUSE, ADVERSE REACTION, ALLERGIC RESPONSE, OR RELIANCE ON CONTENT PROVIDED THROUGH THE AMBASSADOR PROGRAM.
NOTHING IN THESE AMBASSADOR TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
19. RELEASE
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU RELEASE AND DISCHARGE DEOXYLOCKS AND ITS RELATED PARTIES FROM CLAIMS, DEMANDS, AND DAMAGES ARISING OUT OF OR RELATING TO DISPUTES BETWEEN YOU AND ANY THIRD PARTY IN CONNECTION WITH THE AMBASSADOR PROGRAM, INCLUDING PAYMENT PROCESSORS, SHIPPING CARRIERS, SOCIAL PLATFORMS, AFFILIATE PLATFORMS, CUSTOMERS, FOLLOWERS, OTHER USERS, AND OTHER THIRD PARTIES.
20. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Deoxylocks and its members, managers, officers, employees, contractors, affiliates, agents, licensors, suppliers, successors, and assigns from and against any claims, actions, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
• your breach of these Ambassador Terms
• your participation in the Ambassador Program
• your misuse of affiliate links, discount codes, products, gifts, or brand materials
• your violation of any law, regulation, platform rule, or third-party right
• your User Content
• your reviews, testimonials, claims, posts, advertisements, or other statements
• your failure to disclose a material connection
• your fraud, negligence, or willful misconduct
21. REMOVAL FROM PROGRAM
We may suspend, restrict, or remove any participant from the Ambassador Program at any time, with or without notice, for any reason, including violation of these Ambassador Terms, brand misalignment, noncompliance with disclosure rules, misleading claims, fraudulent activity, inactivity, or conduct that may harm Deoxylocks.
Upon removal, you must stop using Deoxylocks ambassador materials, affiliate links, discount codes, brand assets, and promotional materials if requested.
We may disable links or codes, cancel pending opportunities, and withhold or reverse unpaid commissions or benefits in cases of suspected fraud, abuse, error, or violation of these Ambassador Terms to the fullest extent permitted by law.
22. ARBITRATION; CLASS ACTION WAIVER; JURY WAIVER
Please read this section carefully.
To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to these Ambassador Terms, the Ambassador Program, complimentary gifts, commissions, ambassador benefits, User Content, or your relationship with Deoxylocks shall be resolved by final and binding arbitration on an individual basis, except that either party may bring an individual claim in small claims court if it qualifies.
Arbitration shall be administered by the American Arbitration Association under its applicable consumer arbitration rules in effect at the time the claim is filed.
You and Deoxylocks agree that:
• arbitration will proceed only on an individual basis
• no class action, mass arbitration, consolidated action, collective action, or representative proceeding is permitted
• no arbitrator may consolidate claims of multiple persons absent the written consent of all parties
• each party waives any right to a jury trial to the fullest extent permitted by law
Any arbitration hearing shall take place in Monroe County, New York, unless applicable law requires another location or remote participation.
If a court determines that the class action waiver in this section is unenforceable as to a particular claim or request for relief, then that claim or request for relief shall be severed and litigated in court, and the remaining portions of this arbitration section shall remain in effect to the fullest extent permitted by law.
You may opt out of this arbitration provision by sending written notice to ambassadors@deoxylocks.com and by mail to the address listed in the Contact section within thirty (30) days after your first participation in the Ambassador Program. Your opt-out notice must include your full name, mailing address, email address, and a clear statement that you wish to opt out of arbitration.
23. GOVERNING LAW; VENUE
These Ambassador Terms and any dispute not subject to arbitration shall be governed by the laws of the State of New York, without regard to conflict-of-laws principles.
Subject to the arbitration section above, any action permitted to proceed in court shall be brought exclusively in the state or federal courts located in or serving Monroe County, New York, and you consent to personal jurisdiction and venue in those courts.
24. FORCE MAJEURE
We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, weather events, fire, flood, labor disputes, internet or platform outages, supply interruptions, epidemics, carrier delays, governmental actions, cyber incidents, social platform changes, affiliate platform outages, or payment processor delays.
25. PRIVACY
Your submission of personal information through the Ambassador Program is governed by our Privacy Policy.
We may use information submitted through ambassador forms, review forms, email, SMS, affiliate tools, or other communications to review applications, administer the Ambassador Program, ship gifts, manage commissions, communicate with participants, prevent fraud, comply with law, and operate Deoxylocks marketing activities.
26. SMS, EMAIL, AND ELECTRONIC COMMUNICATIONS
If you sign up for email, SMS, or other electronic communications in connection with the Ambassador Program, you consent to receive communications from us electronically, including transactional, operational, promotional, and marketing messages, subject to applicable law and any choices you make through the unsubscribe or opt-out process.
Consent to receive promotional messages is not a condition of purchase.
27. SEVERABILITY; NO WAIVER
If any provision of these Ambassador Terms is held unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
No waiver by Deoxylocks of any breach or default shall be deemed a waiver of any preceding or subsequent breach or default.
28. ENTIRE AGREEMENT
These Ambassador Terms, together with any policies incorporated by reference, constitute the entire agreement between you and Deoxylocks regarding the Ambassador Program and supersede all prior or contemporaneous understandings regarding the same subject matter.
29. CONTACT INFORMATION
Questions about these Ambassador Terms should be sent to:
Email: ambassadors@deoxylocks.com
Mail:
Deoxylocks LLC
3400 Monroe Ave #176
Rochester, NY 14618

